Privacy Policy
​
Thank you for choosing to be part of our community at Marketing Soloist "M.SOLO" (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@msoloist.com.
​
When you visit our website www.msoloist.com, and use our services, you trust us with your personal
information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the
clearest way possible what information we collect, how we use it and what rights you have in relation to it.
We hope you take some time to read through it carefully, as it is important. If there are any terms in this
privacy policy that you do not agree with, please discontinue use of our Sites and our services.
​
This privacy policy applies to all information collected through our website (such as www.msoloist.com),
and/or any related services, sales, marketing or events (we refer to them collectively in this privacy
policy as the "Services").
​
Please read this privacy policy carefully as it will help you make informed decisions about sharing
your personal information with us.
​
WHAT INFORMATION DO WE COLLECT?
In Short: We collect personal information that you provide to us such as name, address, contact
information, passwords and security data, and payment information.
We collect personal information that you voluntarily provide to us when registering at the Services
expressing an interest in obtaining information about us or our products and services, when participating in
activities on the Services (such as posting messages in our online forums or entering competitions,
contests or giveaways) or otherwise contacting us.
The personal information that we collect depends on the context of your interactions with us and the
Services, the choices you make and the products and features you use. The personal information we
collect can include the following:
Credentials. We collect passwords, password hints, and similar security information used for
authentication and account access.
All personal information that you provide to us must be true, complete and accurate, and you must notify us
of any changes to such personal information.
​
​
Information automatically collected
In Short: Some information – such as IP address and/or browser and device characteristics – is collected
automatically when you visit our Services.
​
We automatically collect certain information when you visit, use or navigate the Services. This information
does not reveal your specific identity (like your name or contact information) but may include device and
usage information, such as your IP address, browser and device characteristics, operating system,
language preferences, referring URLs, device name, country, location, information about how and when
you use our Services and other technical information. This information is primarily needed to maintain the
security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
​
​
HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate business interests, the fulfillment
of our contract with you, compliance with our legal obligations, and/or your consent.
​
We use personal information collected via our Services for a variety of business purposes described below.
We process your personal information for these purposes in reliance on our legitimate business interests,
in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
​
We use the information we collect or receive:
​
​
To facilitate account creation and logon process. If you choose to link your account with us to a
third party account (such as your Google or Facebook account), we use the information you allowed
us to collect from those third parties to facilitate account creation and logon process for the
performance of the contract.
​
To send you marketing and promotional communications. We and/or our third party marketing
partners may use the personal information you send to us for our marketing purposes, if this is in
accordance with your marketing preferences. You can opt-out of our marketing emails at any time
(see the " WHAT ARE YOUR PRIVACY RIGHTS " below).
​
To send administrative information to you. We may use your personal information to send you
product, service and new feature information and/or information about changes to our terms,
conditions, and policies.
​
Fulfill and manage your orders. We may use your information to fulfill and manage your orders,
payments, returns, and exchanges made through the Services.
​
To post testimonials. We post testimonials on our Services that may contain personal information.
Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you
wish to update, or delete your testimonial, please contact us at info@msoloist.com and be
sure to include your name, testimonial location, and contact information.
​
Request Feedback. We may use your information to request feedback and to contact you about
your use of our Services.
​
To enable user-to-user communications. We may use your information in order to enable user-to-user
communications with each user's consent.
​
To enforce our terms, conditions and policies for Business Purposes, Legal Reasons and Contractual.
​
To respond to legal requests and prevent harm. If we receive a subpoena or other legal request,
we may need to inspect the data we hold to determine how to respond.
​
For other Business Purposes. We may use your information for other Business Purposes, such as
data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns
and to evaluate and improve our Services, products, marketing and your experience. We may use
and store this information in aggregated and anonymized form so that it is not associated with
individual end users and does not include personal information. We will not use identifiable personal
information without your consent.
​
WILL YOUR INFORMATION BE SHARED WITH ANYONE?
​
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
​
We may process or share data based on the following legal basis:
​
Consent: We may process your data if you have given us specific consent to use your personal
information in a specific purpose.
​
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our
legitimate business interests.
​
Performance of a Contract: Where we have entered into a contract with you, we may process your
personal information to fulfill the terms of our contract.
​
Legal Obligations: We may disclose your information where we are legally required to do so in
order to comply with applicable law, governmental requests, a judicial proceeding, court order, or
legal process, such as in response to a court order or a subpoena (including in response to public
authorities to meet national security or law enforcement requirements).
​
Vital Interests: We may disclose your information where we believe it is necessary to investigate,
prevent, or take action regarding potential violations of our policies, suspected fraud, situations
involving potential threats to the safety of any person and illegal activities, or as evidence in litigation
in which we are involved.
​
More specifically, we may need to process your data or share your personal information in the following situations:
​
Vendors, Consultants and Other Third-Party Service Providers. We may share your data with
third party vendors, service providers, contractors or agents who perform services for us or on our
behalf and require access to such information to do that work. Examples include: payment
processing, data analysis, email delivery, hosting services, customer service and marketing efforts.
We may allow selected third parties to use tracking technology on the Services, which will enable
them to collect data about how you interact with the Services over time. This information may be
used to, among other things, analyze and track data, determine the popularity of certain content and
better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade
any of your information with third parties for their promotional purposes.
​
Business Transfers. We may share or transfer your information in connection with, or during
negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of
our business to another company.
​
Affiliates. We may share your information with our affiliates, in which case we will require those
affiliates to honor this privacy policy. Affiliates include our parent company Agency1029 and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
​
Business Partners. We may share your information with our business partners to offer you certain
products, services or promotions.
​
Other Users. When you share personal information (for example, by posting comments, contributions or other content to the Services) or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly distributed outside the Services in perpetuity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile.
​
WHO WILL YOUR INFORMATION BE SHARED WITH?
​
In Short: We only share information with the following third parties.
​
We only share and disclose your information with the following third parties. We have categorized each
party so that you may be easily understand the purpose of our data collection and processing practices. If
we have processed your data based on your consent and you wish to revoke your consent, please contact
us.
​
Data Backup and Security
Heroku
​
Functionality and Infrastructure Optimization
CameraTag
​
Invoice and Billing
Stripe
PayPal
​
Retargeting Platforms
Google, AdRoll, Choozle
​
Social Media Sharing and Advertising
Facebook, LinkedIn
​
Web and Mobile Analytics
Google Analytics
​
Website Hosting
Heroku, Wix
​
​
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
​
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store
information. Specific information about how we use such technologies and how you can refuse certain
cookies is set out in our Cookie Policy.
​
​
DO WE USE GOOGLE MAPS?
​
In Short: Yes, we use Google Maps for the purpose of providing better service.
This website, mobile application, or Facebook application uses Google Maps APIs. You may find the
Google Maps APIs Terms of Service here. To better understand Google’s Privacy Policy, please refer to
this link.
​
By using our Maps API Implementation, you agree to be bound by Google’s Terms of Service. You agree to
allow us to obtain or cache your location. You may revoke your consent at anytime.
​
HOW LONG DO WE KEEP YOUR INFORMATION?
​
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy
policy unless otherwise required by law.
​
We will only keep your personal information for as long as it is necessary for the purposes set out in this
privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or
other legal requirements). No purpose in this policy will require us keeping your personal information for
longer than 3 years past the termination of the user's account.
When we have no ongoing legitimate business need to process your personal information, we will either
delete or anonymize it, or, if this is not possible (for example, because your personal information has been
stored in backup archives), then we will securely store your personal information and isolate it from any
further processing until deletion is possible.
DO WE COLLECT INFORMATION FROM MINORS?
​
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services,
you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to
such minor dependent’s use of the Services. If we learn that personal information from users less than 18
years of age has been collected, we will deactivate the account and take reasonable measures to promptly
delete such data from our records. If you become aware of any data we have collected from children under
age 18, please contact us at info@msoloist.com.
​
​
WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time.
If you are resident in the European Economic Area and you believe we are unlawfully processing your
personal information, you also have the right to complain to your local data protection supervisory authority.
You can find their contact details here.
Account Information
If you would at any time like to review or change the information in your account or terminate your account,
you can:
Log into your account settings and update your user account.
Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account and information
from our active databases. However, some information may be retained in our files to prevent fraud,
troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal
requirements.
​
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer,
you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to
remove cookies or reject cookies, this could affect certain features or services of our Services. To opt-out of
interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices.
​
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking
on the unsubscribe link in the emails that we send or by contacting us using the details provided below.
You will then be removed from the marketing email list – however, we will still need to send you service-related
emails that are necessary for the administration and use of your account. To otherwise opt-out, you
may:
​
Note your preferences when you register an account with the site.
Access your account settings and update preferences.
Contact us using the contact information provided.
​
CONTROLS FOR DO-NOT-TRACK FEATURES
​
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track
(“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your
online browsing activities monitored and collected. No uniform technology standard for recognizing and
implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser
signals or any other mechanism that automatically communicates your choice not to be tracked online. If a
standard for online tracking is adopted that we must follow in the future, we will inform you about that
practice in a revised version of this privacy policy.
​
DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
​
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your
personal information.
​
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are
California residents to request and obtain from us, once a year and free of charge, information about
categories of personal information (if any) we disclosed to third parties for direct marketing purposes and
the names and addresses of all third parties with which we shared personal information in the immediately
preceding calendar year. If you are a California resident and would like to make such a request, please
submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Services, you
have the right to request removal of unwanted data that you publicly post on the Services. To request
removal of such data, please contact us using the contact information provided below, and include the
email address associated with your account and a statement that you reside in California. We will make
sure the data is not publicly displayed on the Services, but please be aware that the data may not be
completely or comprehensively removed from our systems.
​
DO WE MAKE UPDATES TO THIS POLICY?
​
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws. We may update this privacy policy from time to time. The updated version will be indicated by an updated
“Revised” date and the updated version will be effective as soon as it is accessible. If we make material
changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or
by directly sending you a notification. We encourage you to review this privacy policy frequently to be
informed of how we are protecting your information.
​
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about this policy, you may email us at info@msoloist.com.
​
​
​
​
​
​
​
​
​
​
​
​